SAVE UP TO 30% ON YOUR TRANSPORT COSTS!

Yes, CAROZ THE TMS fully supports internal segregation and user-based access control.
You can configure the system so that different departments, business units, or users only have access to their own data, workflows, and reporting dashboards.

For example:

• Each business unit can operate within its own environment
• Visibility of shipments, carriers, and costs can be restricted by role or cost centre.
• Administrators can define permissions at various levels, from user roles down to specific functionalities or datasets.

This ensures both data security and operational focus, while still allowing central management and consolidated reporting if required.

CAROZ THE TMS connects with virtually any carrier or customer thanks to its open integration framework (EDI, API, web portal).
Whether a partner is highly digital or still working manually, we can tailor the connection level to their capabilities, ensuring that data flows seamlessly through the supply chain. For partners still working manually, we offer a webportal and an app to communicate.

The main barriers to TMS implementation are usually organizational, not technical: unclear processes, limited digital readiness, or lack of engagement.
Our implementation team helps customers overcome these by guiding process alignment and managing change step by step.

The average implementation time for a TMS is typically around 4–5 months from kick-off to go-live. However, the exact duration depends on the project’s scope and integration requirements. A basic setup can be operational within 4–6 weeks, while more complex implementations especially those involving several ERP and WMS integrations—may take 6 to 9 months. Caroz ensures a smooth and efficient process by providing full onboarding support, user training, and technical integration assistance, making implementation manageable even for companies new to digital logistics. Caroz provides full onboarding support, training, and technical integration, making the process smooth and manageable, even for companies new to digital logistics.

Before implementing CAROZ THE TMS, Samsung Electronics managed its logistics through a 3PL partner, who was fully responsible for transport execution and management.
This meant that Samsung had limited direct control and visibility over daily logistics operations and transport data. They relied on data and reporting of the 3PL only.

By transitioning to CAROZ THE TMS, Samsung took back ownership of its transport processes, gaining full transparency, data control, and flexibility to work directly with multiple carriers, all within one centralized system.

Even without self-billing, CAROZ THE TMS provides powerful tools to audit and validate freight invoices.
Carriers can upload or send their invoices directly into the system, where they are automatically matched against the agreed transport rates, shipment data, and contractual terms.

Any discrepancies are flagged for review, allowing full auditing before approval or payment.
This means customers can still benefit from accurate cost control and transparent invoice validation, without the need to implement self-billing.

Yes, CAROZ THE TMS provides comprehensive sustainability insights as part of its analytics and reporting suite.
The system automatically calculates CO₂ emissions per shipment, lane, route, mode, or carrier, based on standardized emission factors and actual transport data using the API of our partner BigMile in order to have certified data. This calculation methodology is aligned with the Smart Freight Centre “GLEC Framework.

These insights are visualized in customizable dashboards, allowing users to monitor performance, identify reduction opportunities, and report on sustainability KPI’s.

CAROZ THE TMS stands out because of our experience, adaptability, and partnership-driven approach. CAROZ THE TMS was founded in 1992; it has over 30 years of continuous development of both TMS technology and operational expertise. Over the years, we have built a broad and diverse customer portfolio across industries, shaping a system that is both powerful and highly flexible.

Our team consists of experienced and knowledgeable professionals who truly understand our customers’ processes and care about the personal relationship we have with each customer. Customers value that we think with them, not only digitizing workflows but also identifying opportunities for efficiency, cost reduction, and performance improvement.

Beyond our TMS, CAROZ offers a full Control Tower, allowing us to support execution, perform detailed analyses, assist in tender processes and many more services. All the data of these services is also stored in the TMS to keep all your data in one place and one format.

 The system also incorporates real AI applications, enabling users to ask custom questions, generate insights, and visualize data exactly how they need.

In short, CAROZ provides a comprehensive solution with agile implementation, fast ROI, and a personal, expert team, delivering not just software, but a full logistics partnership that continuously improves performance.

Analyses in finding the best carrier for the job, which can mean an overlap in available carriers for certain lanes and selecting the carrier with the best performance, lowest cost and/or lowest emissions. Also by creating a track and trace link in your own look and feel for end-customers, where they can see the latest status of the shipment and receive documents like a pre-advice, packing list or the signed proof of delivery.

We measure our customer satisfaction by a customer satisfaction survey.
The system can keep track on delivery performance and can keep track of and report on customer complaints.

CAROZ THE TMS provides real-time visibility and tracking by integrating directly with carrier systems to receive status updates automatically. Carriers can also log status events through a dedicated portal, ensuring that all movements are captured accurately. For operations with their own trucks and drivers or smaller carriers without a TMS, the system includes a driver app to report progress and updates in real time. Additionally, CAROZ has an integration with its partner Shippeo for realtime asses tracking and ETA predictions, using AI.

The time to achieve ROI with CAROZ THE TMS depends on the shipper’s specific situation. Factors such as existing shipment processes, consolidation potential, the carriers used, whether a recent tender was conducted, and the presence of invoice checking all play a role. On average, customers see a return in approximately 1.5 years, although in some cases ROI can be realized in as little as 6 months.

The system will be able to calculate the costs exactly per shipment; the exact freight costs considering any business rule (rounding, min max, volume weight) and additional charges. The carrier can share the costs via interface, portal or app. Discrepancies are detected in real time and solved (not when invoices arrive weeks later). Then the shipper can initiate self-billing for cleared shipments or TMS can interface costs to ERP for checking again the invoice processed in ERP.